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Billing
| If you have Toggle Renters or Auto insurance, we'll automatically deduct your monthly premium at the start of your subscription period each month from the credit or debit card you provided. If you have Toggle Home insurance, you can pay for your policy in full at the beginning of your policy term using a credit or debit card. We'll deduct your annual premium at the start of your term and again automatically at policy renewal. At this time, we do not have the option for you to pay through escrow, but we're working on it! Need to change the card on file? You can change your credit or debit card under Account Settings on the My Coverage page when logged into your Toggle account. At this time, we’re only able to accept debit and credit cards for payment online. We unfortunately cannot accept pre-paid or reloadable-style card types. If you prefer to pay by paper check (New Jersey Toggle Auto customers only), please contact customer support at support@gettoggle.com. Please note that choosing to pay by paper check means that your coverage will not be effective until we receive your check and payment is successfully processed. |
| If you have Toggle Renters or Auto insurance and your recurring monthly charge fails, we will let you know so that you can make any adjustments to your debit or credit card on file to keep your policy active. We’ll attempt to re-bill the card you have listed with Toggle twice more before we’ll need to cancel your policy for non-payment. If you have Toggle Home insurance and the charge to your credit or debit card fails at the time of purchase, you will be notified and asked to provide a new card before the purchase can be completed. |
| If you have Toggle Renters or Auto insurance, your first payment will be charged at the time your policy is purchased. Future payments will be automatically deducted every month the day before your policy's effective date (or the closest available day prior to that day). If you have Toggle Home insurance, your full-term policy payment will be charged at the time your policy is purchased. Future payments will be automatically deducted in full from the card on file at policy renewal. |
To view your payment history, log into your Toggle account, click Payments and select View Payment History from the menu.
moreYou can change your credit or debit card under Account Settings on the My Coverage page when logged in to your Toggle account.
more| If you have Toggle Renters or Auto insurance and you make a policy change that increases your monthly cost, you’ll be charged instantly. If your change results in a lower monthly cost, we’ll refund your debit or credit card currently on file, typically within 3 business days. In rare cases, your bank or credit card issuer may be unable to process your refund and will notify us. If that’s the case, we’ll issue you a check with your refund. Moving forward, the policy changes you make will be incorporated into your regular monthly payment. If you have Toggle Home insurance and you make a policy change that increases your annual policy premium, you'll be charged the difference instantly. If your change results in a lower premium, we'll refund your debit or credit card, typically within 3 business days. In rare cases, your bank or credit card issuer may be unable to process your refund and will notify us. If that’s the case, we’ll issue you a check with your refund. |